Refund policy

Refund policy:

If you are not happy with your items for any reason, please contact us within 14 days at carascrystalcoven@gmail.com so that we can process your full refund and arrange your return. You will be fully refunded after the items have successfully returned to the correct address sent to you at the time of the refund request. For more about our return policy, please read our shipping and returns policy. 

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. We are unable to offer partial refunds.